Frequently Asked Questions

Q: What types of items can you frame?
A: We frame everything from fine art, posters, and photographs to jerseys, medals, mirrors, and memorabilia.

Q: Do you offer custom framing?
A: Yes! All our frames are custom-built to fit your artwork perfectly, with a wide range of styles, mats, and glass options.

Q: How long does custom framing take?
A: Typical turnaround time is between 7–14 business days, depending on the complexity of the project and materials availability.

Q: Can you help me choose the right frame and mat?
A: Absolutely. Our design experts will work with you to find the perfect frame, mat, and glazing that best complements your artwork and your space.

Q: Do you offer conservation or museum-quality framing?
A: Yes, we specialize in conservation-grade materials to protect your artwork from UV damage, acid deterioration, and environmental factors.

Q: How much does custom framing cost?
A:Prices vary based on the frame style, size, matting, and glass you choose. We’re happy to provide free consultations and estimates!

Q: Do you frame oversized or unusually shaped items?
A: Yes! We love challenging projects and can create custom solutions for oversized or uniquely shaped pieces.

Q: What glass options do you offer?
A: We offer regular glass, UV-protective glass, museum glass (nearly invisible, anti-reflective), and acrylic options for lightweight or oversized pieces.

Q: Can you reframe or repair damaged artwork?
A: Yes. We offer reframing, mat replacement, glass replacement, and minor artwork repair or touch-up services.

Q: Do you offer delivery or installation?
A: Yes, we can arrange local delivery and professional installation for framed pieces, especially for large or delicate artwork.

Q: Do I need an appointment?
A: Walk-ins are welcome, but for a more personalized design consultation, we recommend making an appointment.

Q: Can you frame digital art or photos I email to you?
A: Yes! We can print your digital files on high-quality paper or canvas and then custom frame them.

Q: Do you work with interior designers, businesses, or galleries?
A: Yes! We love collaborating on large projects and can offer bulk pricing and custom solutions for professionals.

Q: What’s your return or satisfaction policy?
A: Customer satisfaction is our top priority. If you’re not completely happy with your custom frame, please let us know, and we’ll work to make it right.